Fitbit is one of the most popular brands in the wearable technology market, known for its innovative and user-friendly devices that help users track their physical activity, sleep, and other health metrics.
With a wide range of models available, it can be challenging to identify which Fitbit device you have, especially since they all share similar features and design elements. However, knowing which Fitbit you have is essential because it can help you troubleshoot issues, update your software, and maximize the benefits of your Fitbit.
In this article, we’ll help you identify your Fitbit device by highlighting the key differences between each model. We’ll cover everything from the entry-level Fitbit Inspire HR to the advanced Fitbit Ionic, and explain what sets each device apart. Whether you’re looking to upgrade your current Fitbit or simply want to learn more about the features and capabilities of your existing device, this guide has got you covered.
Let’s get started!

1. Check the Model Number
The first step in identifying your Fitbit device is to check the model number. This information is crucial in determining the specific features and capabilities of your device, as well as helping you troubleshoot any issues that may arise. Fortunately, finding the model number on your Fitbit is easy and straightforward.
Locating the Model Number on Different Fitbit Models
- Fitbit Inspire Series: The model number for the Fitbit Inspire series can be found on the back of the device, just below the charging port. It should be listed as a series of letters and numbers, such as “Fitbit Inspire HR” or “Fitbit Inspire”.
- Fitbit Charge Series: For the Fitbit Charge series, the model number is located on the bottom of the device, near the USB port. It should be printed on a small sticker or engraved onto the plastic casing.
- Fitbit Surge: The model number for the Fitbit Surge can be found on the underside of the band, near the clasp. Look for a small sticker or etching that lists the model name and number.
- Fitbit Ionic: To locate the model number on the Fitbit Ionic, go to the Settings app on your device. Scroll down and select “About” or “Device Info”, depending on your device’s software version. Your model number should be listed under the “Model” or “Hardware Version” section.
- Fitbit Versa: For the Fitbit Versa, open the Settings app and navigate to “About” or “Device Info”. Your model number should be displayed under the “Model” or “Hardware Version” section.
Significance of Checking the Model Number First
Before diving into the details of identifying your Fitbit device, it’s important to emphasize why checking the model number is the first and most critical step. Knowing your model number helps ensure that you receive accurate and relevant information about your device’s features, compatible accessories, and potential issues.
Additionally, having your model number handy can streamline customer support interactions and troubleshooting processes, saving you time and frustration.
By checking the model number, you can quickly narrow down the possibilities and focus on the specific characteristics and features of your device.
This way, you can make informed decisions when it comes to accessorizing, upgrading, or troubleshooting your Fitbit. So, always remember to check the model number first, and you’ll be well on your way to mastering your Fitbit device.
Look for Physical Characteristics
Once you’ve checked the model number, the next step in identifying your Fitbit device is to look for physical characteristics that distinguish one model from another. Each Fitbit model has a unique design and shape, making it easier to differentiate between them. Here are some key physical characteristics to look out for:
Fitbit Inspire Series
The Fitbit Inspire series includes the Inspire, Inspire HR, and Inspire HR Special Edition. These devices have a sleek and slim design, with a touchscreen display and a silicone band. The main difference between the three models lies in their color options and band sizes. The standard Inspire comes with a black or white band, while the Inspire HR offers additional colors like lilac, blue, and mulberry. The Special Edition features a stylish rose gold case and a lavender woven band.
Fitbit Charge Series
The Fitbit Charge series consists of Charge, Charge 2, and Charge 3. These devices have a more rugged design than the Inspire series, with a larger display and a rubberized band. The Charge 2 and Charge 3 differ from the original Charge in terms of their size and weight, with the newer models being slightly smaller and lighter. Additionally, the Charge 3 boasts an altimeter, which allows for tracking elevation changes during workouts.
Fitbit Surge
The Fitbit Surge is a high-end fitness watch designed specifically for athletes and runners. Its large touchscreen display and durable build set it apart from other Fitbit models. The Surge also features GPS tracking, heart rate monitoring, and music control, making it a great choice for those who take their fitness seriously.
Fitbit Ionic
The Fitbit Ionic is a smartwatch designed to compete with Apple Watch and other high-end wearables. It features a sleek and modern design, with interchangeable bands and a large touchscreen display. The Ionic also includes built-in GPS, heart rate monitoring, and storage for music and apps.
Fitbit Versa
The Fitbit Versa is a mid-range smartwatch that combines the best features of the Ionic and the Inspire series. It has a squared-off design and a touchscreen display but lacks the built-in GPS and music storage of the Ionic. Instead, the Versa relies on connected GPS, which uses your phone’s GPS signal to track distance and speed during exercises.
Now that you know the key physical characteristics of each Fitbit model, let’s discuss how to identify your device based on its design and shape. Here are some tips to help you tell them apart:
- Look at the screen size and resolution. The Inspire series has a smaller touchscreen display compared to the Ionic and Versa, which both feature larger displays with higher resolutions.
- Check the band material and style. The Inspire series comes with silicone bands, while the Charge series has rubberized bands. The Surge features a durable nylon band, while the Ionic and Versa offer interchangeable bands made from various materials.
- Examine the overall shape and size of the device. The Charge series is bulkier than the Inspire series, while the Surge has a larger footprint due to its larger display and GPS capabilities. The Ionic and Versa have a more streamlined design, with rounded edges and a thinner profile.
- Count the buttons. The Charge series has two buttons on either side of the display, while the Inspire series only has one button on the left side. The Surge features four buttons, including two on the right side and two on the left. The Ionic and Versa both have a single button on the left side.
By paying attention to these physical characteristics, you should be able to confidently identify your Fitbit device and unlock its full potential. Remember, understanding your device’s features and capabilities is key to achieving your fitness goals and getting the most out of your investment.
Step 2: Consult the Packaging
If you still haven’t found the information you need, let’s take a look at the packaging. Check the box or manual that came with your Fitbit device. You might find the following details inside:
- Device name: Look for the name of your Fitbit device on the packaging or manual. It should be clearly labeled and match one of the following models: Fitbit Inspire, Fitbit Inspire HR, Fitbit Charge, Fitbit Surge, Fitbit Ionic, or Fitbit Versa.
- Product Description: Read the product description to see if it matches the features you observed on your device. Pay attention to keywords like “heart rate monitoring,” “GPS,” “water resistance,” or “smart notifications.”
Step 3: Check Online Resources
Now that we’ve gathered information from the device itself and the packaging, let’s consult online resources to confirm our identification. Head over to Fitbit’s official website and navigate to their support page. Here, you’ll find a section called “Identify Your Fitbit Device.” Follow these steps:
- Click on “Support” in the top menu bar.
- Select “Identify Your Fitbit Device” from the drop-down menu.
- Choose the type of device you think you have (e.g., wristband, watch, tracker).
- Answer a few questions about your device’s features, such as screen size, button layout, and water resistance.
- Based on your answers, Fitbit’s tool will suggest the most likely device model.
Tips and Tricks
Now that we’ve walked you through the process of identifying your Fitbit device, here are some additional tips and tricks to keep in mind:
- Check the Fitbit app: If you’ve already set up your device, open the Fitbit app on your smartphone. Go to the “Devices” tab, and you should see your Fitbit device listed. Tap on it to view its details, including the model number.
- Look for serial numbers: If you’re still unsure, try looking for the serial number on the underside of the band or on the back of the device. This unique code can help Fitbit customer support identify your device.
- Compare your device to images online: Search Google for images of different Fitbit devices. Compare your device to those images to see which one looks closest to yours.
Once you’ve identified your Fitbit device, you can begin exploring its features and tracking your fitness goals. Whether you’re looking to improve your daily activity levels, monitor your sleep patterns, or track your workouts, your Fitbit device has got you covered.
Here are some tips for getting started with your Fitbit device:
- Download and install the Fitbit app: To get the most out of your Fitbit device, you’ll want to download and install the Fitbit app on your smartphone. This app allows you to track your progress, set goals, and connect with friends for added motivation.
- Set up your Fitbit account: When you open the Fitbit app, you’ll be prompted to create a Fitbit account. Follow the on-screen instructions to sign up and link your device to your account.
- Customize your Fitbit settings: Once your device is linked to your account, you can customize various settings, such as setting your goal, selecting the types of activities you want to track, and choosing how often you want to receive reminders to move.
- Start tracking your progress: With your Fitbit device and app set up, you can start tracking your progress. Use the app to log your daily activities, such as steps taken, distance traveled, calories burned, and sleep quality.
- Explore advanced features: Depending on your device model, you may have access to advanced features such as heart rate monitoring, GPS tracking, and guided breathing sessions. Take some time to explore these features and see how they can enhance your fitness routine.
- Connect with friends: One of the best ways to stay motivated is to connect with friends with similar fitness goals. Use the Fitbit app to invite friends to join your network and compete against each other to reach new milestones.
- Stay consistent: Remember that consistency is key to achieving your fitness goals. Wear your Fitbit device daily and make tracking your progress a regular habit. Over time, you’ll be amazed at how much progress you can make.
In conclusion, identifying your Fitbit device and getting started is easy. By following the steps outlined above, you’ll be well on reaching your fitness goals and enjoying the many benefits of using a Fitbit device. Happy tracking!